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So today, Dave called Comcast (because we're tired of waiting for them to call us back) ad they told him that they need us to (wait for it) pay the $980 in advance. Tomorrow.

Somehow we went down $10. But still no date of service, no itemized bill showing HOW they came to this number and no contract with them in place.

BUT I now have an address for he local office. I will be going there tomorrow when they open at 8:30am. I will sit there all day if I have to until the highest person in charge at that office is available. I'll be sure to pack some water and snacks because I KNOW it will take a long time. But now that we have a location, it's go time.

It's unfortunate for them that they messed with a woman who's over 8 months pregnant, gets very little sleep at night, is uncomfortable as all hell and has no job. I can spend my entire day there if I have to. And the next day and the next day...

Comments

( 3 comments — Leave a comment )
ordinaryfool
Sep. 29th, 2010 03:04 am (UTC)
Hi there. I was browsing the "Members" page of weddingplans because I was bored, saw this entry, and followed it to your journal to read the rest of the story. It probably doesn't make much of a difference coming from a complete stranger, but this makes me *really* angry for you. I hate that cable companies basically get to have monopolies over certain areas, and somehow that's not illegal. It's never made any sense to me and really pisses me off. I hope you're able to finally get someone to remedy this for you, though. Good luck!
colleenabean
Sep. 29th, 2010 03:13 am (UTC)
Thanks!!! I am hoping someone from Comcast reads this at some point and get equally angry or irritated. Not holding my breath though.
I've thought of gong to the local news. Not sure if they will care though.
gymbrat79
Oct. 1st, 2010 05:10 pm (UTC)
What's the update???
( 3 comments — Leave a comment )